March 3, 2021 – The City of Southport Public Utilities is partnering with ElectriCities, a not-for-profit membership organization of municipally owned electric utilities that are spread across North Carolina, South Carolina, and Virginia, to conduct residential and commercial telephone surveys as part of a long-term planning study.
The purpose of the survey is to measure opinions of residents and business owners regarding the electric service received from City of Southport Public Utilities, as well as communication preferences and perceptions of new strategic initiatives. Survey results will enable us to better prioritize and identify key customer programs and outreach based on feedback across our community.
The telephone survey will begin on March 8th, 2021 and will be conducted by GreatBlue Research, Inc., a professional market research firm located in Glastonbury, Conn. We want to hear from you, so keep an eye out for the name of the firm (“GreatBlue”) on your caller ID, or the phone number that will appear will be 860-740-4000, or a variation of it.
As required by the Code of Ethics of the National Council on Public Polls and the United States Privacy Act of 1974, GreatBlue Research Inc. maintains the anonymity of respondents to surveys the firm conducts. No information will be released that might, in any way, reveal the identity of the respondent to the City of Southport Public Utilities.
If customers have any questions about the survey, please contact GreatBlue Research, Inc. at 860-740-4000. Inquiries about the cost of the survey, utility rates should be directed to the City’s Electrical Superintendent Paul E. Pittenger, 910-457-7938.
