Utility Bills, Fees, City Taxes, Licenses and Deposits

Finance and Utilities

The Finance Department is responsible for all financial functions of the City. These functions include utility billing, accounts payable, accounting and financial reporting, delinquent tax bills, payroll, business licensing, cash receipts, cash management, as well as numerous other functions.

Southport City Hall
1029 N. Howe Street
Southport, NC 28461
Office Hours: Monday – Friday,  8:30 AM – 5:00 PM
(910) 457-7900

Utility Service



Water and Sewer


and Usage


Garbage, Recycle

and Yard Debris

Electric Service Rates


Load Management





Because of Covid -19 and in order to help with the safety and wellness of our citizens and employees, our office is currently closed to the public.

Due to COVID-19 all delinquent fees were waived and disconnections were suspended until July 29, 2020 when EO 142 expired.

Disconnections have resumed and water will be turned off if your balance isn’t paid by 5:00 PM on the 25th of each month.

You can pay online at www.cityofsouthport.com, by phone at 910-363-1002,  or by cash or check in the drop box at our office at 1029 N Howe St.  Please note the $5 convenience fee for online and telephone payments has been waived at this time.


Finance Staff

Utility Department
(910) 457-7900, Option 1
Email Utility Department 

Finance Director, Melanie Trexler
(910) 457-7906   |   Email Melanie

Finance Specialist, Scott Rogers
(910) 457-7900 x 1036   |   Email Scott

Accounts Payable/ Tax Collector, Angie Bates
(910) 457-7964   |   Email Angie

Utility Billing, Teresa Jones
(910) 457-7944   |   Email Teresa

Human Resources/Payroll,
Teresa Parker-Mosley
Tel: (910) 457-7910  |   Email Teresa

Customer Service, Kaitlyn Boyd
Tel: (910) 457-7900 option 1
Email Kaitlyn

Customer Service, Brandon Stevens
Tel: (910) 457-7900 option 1
Email Brandon

Finance Divisions

  • Accounting
  • Customer Service
  • Human Resources
  • Tax Department
  • Utility Billing

Finance Request Form

  • Thank you for your inquiry. We will respond during normal business hours.