FINANCE NOTIFICATIONS

NOTICE: AS OF APRIL 2021, DELINQUENT FEES FOR DISCONNECTIONS HAVE RESUMED. If your balance is not paid by the 25th of each month, your water service will be turned off and a $35 fee ($70 for Rivermist customers) will be added to your account. The past-due balance plus the delinquent fee must be paid prior to reconnection of service.

You can pay online at www.cityofsouthport.com, by phone at 910-363-1002,  or by cash or check in the drop box at our office at 1029 N Howe St.  Please note the $5 convenience fee for online and telephone payments has been waived at this time.

How can we help you with

BILLING?

The Southport Finance office is proud to offer a secure, user-friendly method for paying monthly utility bills from the privacy of your own home. Features include:

The $5 convenience fee has been waived now due to COVID-19, until further notice

Southport City Hall
1029 N. Howe Street
Southport, NC 28461
Office Hours: Monday – Friday,  8:30 AM – 5:00 PM
(910) 457-7900

BEWARE of 3rd party pop-up credit card vendors. Our credit card vendor has the City seal on it.

How can we help you with

UTILITY SERVICE?

How can we help you with

RESIDENTIAL AND COMMERCIAL WATER & SEWER SERVICE?

WATER SERVICE ADMINISTRATION

Finance Department 
New Services, Billing and Rates  |  Tel: (910) 457-7900

Public Services Director
Tom Stanley   |   Tel: (910) 457-7935
[email protected]

Department Administrative Assistant
Jackie Smith  |  Tel: (910) 457-7935
[email protected]

Water Distribution ORC
Tom Stanley  |   Tel: (910) 457-7935
[email protected]

How can we help you with

ELECTRIC SERVICE RATES & LOAD MANAGEMENT?

ELECTRIC SERVICE ADMINISTRATION

Finance Department 
New Services, Billing and Rates  |  Tel: (910) 457-7900

Electrical Superintendent
Paul ‘Ellie’ Pittenger   |   Tel: (910) 457-7938
[email protected]

Department Administrative Assistant
Jackie Smith  |  Tel: (910) 457-7935
[email protected]

How can we help you with

RESIDENTIAL GARBAGE & YARD DEBRIS?

RECYCLING INFORMATION

Blue Recycling Carts

The City provides a blue recycling cart that is picked up bi-weekly. We are encouraging all residents who have not participated in this program to please do so. If you do not have a cart, please call (910) 457-7900, option 1.

We are encouraging everyone to take personal responsibility in doing their part to recycle.

The county convenience site will accept recyclables at no charge.

For additional information and details, please follow this link to the Brunswick County website: https://www.brunswickcountync.gov/solid-waste-and-recycling/recycling/

Curbside Recycling Schedule: Every Other Tuesday

Recycling is every two weeks for each residence.  Schedule “A” will be on the West side of Howe St & Rivermist.   Schedule “B” will be the East side of Howe St.

Download the Printable Calendar & Map

What to Recycle:

Old soda bottles and empty milk jugs are no longer just garbage. They must be recycled. A new state law took effect October 1, 2009 that prohibits all plastic bottles from being disposed of in landfills. For several years, the City of Southport has offered curbside recycling to all residences within our city limits.

The following items may be placed in your recycling container:

  • Aluminum and steel cans (clean)
  • Newspapers, mixed papers, junk mail, magazines and paperboard (i.e. cereal boxes)
  • Plastic containers #1 and #2 (jugs, bottles, tubs and jars). No single use items accepted.
  • Corrugated cardboard (boxes must be broken down & flattened)
  • Green, brown and clear glass containers (clean)
  • Do not place items in plastic garbage bags or store bags.
  • Do not put plastic store bags in recycle bins.  Return bags to area stores for recycling.
Recycling Brochure 2
Recycling Brochure 1

TAXES, BUDGET, & AUDIT INFORMATION

Current City Tax Rate

$0.3956 per $100 of
assessed property value**

Current year Southport City Taxes are collected by the Brunswick County Tax Collector. For questions about your current tax bill contact them at:

Brunswick County Tax Collection
Phone: 910.253.2729
Toll-Free: 800.222.0593
[email protected]
Brunswick Co. Tax Records

Application for Property Tax Relief

Room Occupancy Tax Report Form

2023 Revaluation Information & FAQ

What is a revaluation/reappraisal?
  • A revaluation, or reappraisal, is an updating of tax values to bring them back in line with the current sale price of properties. Brunswick County conducts a Reappraisal every four years. The last Reappraisal was effective January 1, 2019.
When will the next revaluation/reappraisal take place?
  • The next County-wide reappraisal for Brunswick County is effective January 1, 2023. Brunswick County revaluation/reappraisals are completed in-house and should be completed in February 2023.
Is everyone getting a revaluation/reappraisal or just me?
  • The revaluation includes every parcel in Brunswick County.
What is market value?
  • Market value is defined as “the price estimated in terms of money at which the property would change hands between a willing and financially able buyer and a willing seller, neither being under any compulsion to buy or to sell and both having reasonable knowledge of all the uses to which the property is adapted and for which it is capable of being used.”
Is my property value going up?
  • Not necessarily, however, the majority of properties are selling for substantially above the 2019 revaluation/reappraisal rate.
Is my tax bill going up?
  • When tax values go up, tax rates generally come down. If a revenue neutral tax rate is used, then the average property owner will pay about the same amount of taxes as they did before the revaluation.
What is a Revenue Neutral Tax Rate?
  • This is the tax rate that would bring in the same tax dollars using the new values as the old rate would have using the old values. At revenue neutral, the increased values do not result in increased tax revenue. Brunswick County is required to publish the revenue neutral tax rate but is not required to adopt it. The City of Southport will adopt the tax rate no later than the end of June 2023. Do not estimate your current value based on the 2019 tax rate.
What if I have questions about my new value?
  • You may be able to find the answer to your question by reviewing your tax record. Visit brunsco.net to locate your property record. If you still have questions, you may call Brunswick County Tax Office at (910) 253-2829, Monday through Friday from 8:30 a.m. – 5 p.m. and they’ll be happy to assist you.
What if I disagree with my value?
  • You can submit an appeal to Brunswick County Tax Office. You may do this online, by mail, or in person. Call (910) 253-2829 for more details.
What are valid reasons to appeal my value?
  • Property value is significantly higher or lower than its actual fair market value as of January 1, 2023.
  • Property value is inconsistent with the values of similar properties.
What are invalid reasons to appeal my value?
  • Percentage Increase or Decrease from the previous assessed value.
  • Percentage Increase or Decrease as compared to any area’s average increase or decrease (county, region, area, neighborhood, etc.)
  • Your financial ability to pay any anticipated tax. (Note: An increase or decrease in value does not mean you will pay more or fewer taxes.)
Is this required?
  • Yes, property revaluation/reappraisal is a State-mandated task.
Can I opt out?
  • No.
Whom can I contact if I have more questions?

Brunswick County Tax Office

[email protected]

(910) 253-2829

THE FINANCE & UTILITIES TEAM

Southport City Hall, 1029 N Howe St, Southport, NC 28461

The Finance Department is responsible for all financial functions of the City. These functions include utility billing, accounts payable, accounting and financial reporting, delinquent tax bills, payroll, business licensing, cash receipts, cash management, as well as numerous other functions.

Office Hours: Monday – Friday,  8:30 AM – 5:00 PM, (910) 457-7900

Utility Department
(910) 457-7900, Option 1
Email Utility Department 

Patricia Fortuna
Director, Human Resources
[email protected]
910-457-7900 ext. 1042

employee photo

Melanie Trexler
Finance Director
[email protected]
910-457-7906

Angie Bates

Angie Bates
Accounts Payable
[email protected]
910-457-7964 

employee photo

Brandon Stevens
Accounting Technician
[email protected]
910-457-7900 ext. 1031

employee photo

Kari McColl
Payroll/Benefits Technician
[email protected]
910-457-7900 ext. 1012

Teresa Jones

Teresa Jones
Tax Collector/Finance Specialist
[email protected]
910-457-7920

Amity Foreman

Amity Foreman
CSR/Utility Billing Specialist
[email protected]
(910) 457-7900, option 1

employee photo

Kelly Tooley
Utility Dept. Customer Service Representative
[email protected]
910-457-7900, option 1

Finance Request Form

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