The City of Southport does not guarantee continuous and uninterrupted electric service and shall not be liable for loss or damage caused by any failure to supply electricity or by any interruption or reversal of the supply of electricity unless due to the negligence of the City.

The customer shall notify the 24-Hour Emergency number promptly at 800-682-5309 of any defect in service or of any trouble or irregularity in the electric supply. In no event shall the City be responsible for any damage resulting from the customer’s delay in notifying the City of such trouble or irregularity.