Public Notice

Due to COVID-19, all delinquent fees were waived and disconnections were suspended until July 29, 2020, when EO 142 expired.

AS OF APRIL 2021, DELINQUENT FEES FOR DISCONNECTIONS HAVE RESUMED. Please be advised that if your balance is not paid by the 25th of each month, your water service will be turned off and a $35 fee ($70 for Rivermist customers) will be added to your account. The past-due balance plus the delinquent fee must be paid prior to reconnection of service.

You can pay online at, by phone at 910-363-1002,  or by cash or check in the drop box at our office at 1029 N Howe St.  Please note the $5 convenience fee for online and telephone payments has been waived at this time.